Intégrations | Wildix https://www.wildix.com/fr/integrations/ Wed, 27 Nov 2024 10:19:35 +0000 fr-FR hourly 1 https://www.wildix.com/wp-content/uploads/2023/01/cropped-w-favicon-32x32.png Intégrations | Wildix https://www.wildix.com/fr/integrations/ 32 32 Power BI https://www.wildix.com/fr/integrations/power-bi/ Wed, 27 Nov 2024 10:19:35 +0000 https://www.wildix.com/integrations/power-bi/ About Power BI Integration with Wildix This integration connects Wildix with Power BI, allowing users to visualize their communication and performance metrics alongside data sourced from other systems. By importing Wildix data, users can analyze call records, meeting details and chat activity within Power BI, simplifying data analysis. Click Here to Send Your Request About Power BI Power BI is a […]

L'articolo Power BI proviene da Wildix.

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Intégrations

Power BI logo

About Power BI Integration with Wildix

This integration connects Wildix with Power BI, allowing users to visualize their communication and performance metrics alongside data sourced from other systems. By importing Wildix data, users can analyze call records, meeting details and chat activity within Power BI, simplifying data analysis.
Click Here to Send Your Request

About Power BI

Power BI is a business intelligence platform that combines data from various sources to help businesses analyze and visualize information, facilitating data‑driven decision‑making.

Features

  • Analytics importing: Import call records, meeting details, chat activity and more into Power BI for detailed analysis.
  • Automated data exporting: Schedule CSV/XLSX reports to create automatic exports, enabling continuous data syncing between Wildix and Power BI.
  • API-based integration: Real-time data updates through API calls that fetch the necessary data whenever needed.

Requirements

Documentation

Supported Products

Wildix Collaboration

A fully web-based unified communication platform, Wildix Collaboration brings all your real-time communication tools together in one place, empowering your teams to work together efficiently.
Learn more
Exportable data on: calls and agent status

x‑bees

An AI‑charged, sticky communication platform, x‑bees brings all the decision-makers together in one place, shortening sales cycles and driving customer loyalty.
Learn more
Exportable data on: calls, conferences, chats and agent status

x‑hoppers

A complete retail headset system with AI assistance, x‑hoppers connects store associates to colleagues, customers and systems, increasing customer conversions.
Learn more
Exportable data on: broadcast users, agent and store statistics, headset battery status and smart call points
Click Here to Send Your Request

L'articolo Power BI proviene da Wildix.

]]> Sellsy https://www.wildix.com/fr/integrations/sellsy/ Tue, 17 Sep 2024 14:09:30 +0000 https://www.wildix.com/?post_type=integrations&p=8108468 About Sellsy Sellsy is a French company based in La Rochelle and Bordeaux that offers a complete CRM suite for small and medium-sized businesses, integrating marketing, sales, billing, payment and cash management tools.Since its creation in 2009, Sellsy has placed innovation at the heart of its strategy in order to offer companies and their employees simple, […]

L'articolo Sellsy proviene da Wildix.

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Intégrations

sellsy logo

About Sellsy

Sellsy is a French company based in La Rochelle and Bordeaux that offers a complete CRM suite for small and medium-sized businesses, integrating marketing, sales, billing, payment and cash management tools.
Since its creation in 2009, Sellsy has placed innovation at the heart of its strategy in order to offer companies and their employees simple, effective and secure digital solutions.
Click Here to Send Your Request

Sellsy Integration with Wildix

This integration offers Click to Call functionality and Auto‑Detect Existing Contacts, allowing users to make calls directly from Sellsy and quickly access relevant contact information, enhancing communication and efficiency.

Features

  • Click To Call
  • Auto-detect existing contact and redirect to its page

Requirements

  • Wildix UC‑Essential or Higher
  • A Wildix PBX running WMS version 6.0 or higher
Documentation
Sellsy Integration with Wildix
Sellsy Integration with Wildix
Click Here to Send Your Request

L'articolo Sellsy proviene da Wildix.

]]> Audio Productions https://www.wildix.com/fr/integrations/audioproductions/ Fri, 13 Sep 2024 15:05:49 +0000 https://www.wildix.com/?post_type=integrations&p=8108426 About Audio Productions The best professional actors and AI voices to complete your Wildix system. Backed by our award-winning “Human Assist” support to help organisations create the perfect greetings for their calls. Learn more Click Here to Send Your Request Audio-as-a-Service We provide a completely new solution for telephone messages to suit organisations of any size. An all-inclusive […]

L'articolo Audio Productions proviene da Wildix.

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Intégrations

Audio Productions logo

About Audio Productions

The best professional actors and AI voices to complete your Wildix system. Backed by our award-winning “Human Assist” support to help organisations create the perfect greetings for their calls.
Learn more
Click Here to Send Your Request

Audio-as-a-Service

We provide a completely new solution for telephone messages to suit organisations of any size. An all-inclusive package and a simple ordering portal that makes sense to any user, regardless of ability, make this the best choice for managing your calls. Every order comes with our “Human Assist” service as standard, meaning that our dedicated team enhances your scripts to ensure they always sound their best.

Features

  • Welcome Message/IVR, On‑Hold and Voicemail
  • Professional actors and the most realistic AI voices
  • Professionally written scripts available
  • Human Assist as standard
  • Our production team proofread your order before recording it to correct any errors
  • Update the messages whenever you need
  • All-inclusive price

Audio-as-a-Service with Wildix

  • Simple to use
  • PRS & PPL License Exempt
  • Formatted specifically for Wildix systems
  • Designed for UCaaS and CCaaS
Click Here to Send Your Request

L'articolo Audio Productions proviene da Wildix.

]]> PayGuard https://www.wildix.com/fr/integrations/payguard/ Tue, 30 Jul 2024 17:06:34 +0000 https://www.wildix.com/integrations/payguard/ About PayGuard PayGuard is a leading remote payment solution, helping organisations take payments over the phone, via web chat and other digital channels, in a secure and compliant way. Our award winning innovation makes compliance with the PCI DSS, GDPR and MifID II easy, improves customer experience, provides access to data and helps organisations have more […]

L'articolo PayGuard proviene da Wildix.

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Intégrations

PayGuard logo

About PayGuard

PayGuard is a leading remote payment solution, helping organisations take payments over the phone, via web chat and other digital channels, in a secure and compliant way. Our award winning innovation makes compliance with the PCI DSS, GDPR and MifID II easy, improves customer experience, provides access to data and helps organisations have more choice. Providing both assisted and automated payment options, PayGuard is trusted by big brands, is feature rich and is simple to use.
Take PCI DSS and GDPR compliant payments over the phone and via web chat. Enjoy features such as tokenisation, refunds, recurring payments and more.
Learn more
Click Here to Send Your Request

Features of the PayGuard integration

  • PCI, GDPR and MiFID II compliant payments
  • Assisted and automated payment options
  • Receive payments by phone, web chat and other digital channels
  • Schedule recurring payments and future payments, make refunds
  • Set user limits and permissions
  • Multi‑currency and multi‑gateway
  • Tokenisation
  • Leading User Interface make PayGuard easy to use

PayGuard integration with Wildix

  • Easy to use
  • Feature rich
  • Developed by Fusion Telecom
  • Designed for UCaaS and CCaaS
Documentation
Click Here to Send Your Request

L'articolo PayGuard proviene da Wildix.

]]> Gong https://www.wildix.com/fr/integrations/gong/ Mon, 29 Jul 2024 16:41:52 +0000 https://www.wildix.com/integrations/gong/ What Is Gong? Gong transforms your sales team by focusing on delivering definable data on your pipeline, letting you create precision metrics and deliver high-quality feedback. It can analyze every interaction automatically, from customer calls and web conferences to text conversations, making it easier to gain insight into everything from team coaching to information for […]

L'articolo Gong proviene da Wildix.

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Intégrations

Gong logo

What Is Gong?

Gong transforms your sales team by focusing on delivering definable data on your pipeline, letting you create precision metrics and deliver high-quality feedback. It can analyze every interaction automatically, from customer calls and web conferences to text conversations, making it easier to gain insight into everything from team coaching to information for strategic initiatives that work. With improved reality-based feedback along with a full view of your sales funnel, our Gong integration ensures everyone is aligned with your vision.
Learn more
Click Here to Send Your Request

What is x-bees?

x‑bees is the customer communication platform by Wildix that enables sales-oriented B2B companies to manage leads, improve customer service and increase sales. From this singular interface, users can:
  • Create multiple channels with prospects and use videoconferencing, text and audio as needed
  • Automate your admin tasks and access all your prospect's details in one place
  • Record and analyze all sales interactions with Gong.io
x-bees-logo
x-bees by wildix

Gong and x-bees: A powerful combination

Get actionable insights into sales conversations with Gong and x‑bees. x‑bees’s Gong integration starts by automatically recording all x‑bees calls and conferences between your sales team and customers. Then it sends the recordings to Gong.io, providing you with in‑depth analysis that allows you to:
  • Identify and repeat sales behaviors that work
  • Address and overcome common objections
  • Know how your team is performing
  • Coach your sales team more effectively
  • Get actionable data on how to progress your deals
  • Improve overall sales performance

What do you need?

  • Gong.io account
  • x‑bees-SuperBee license
Documentation
Official Gong Tech Partner
Get it from Gong Collective

Think of what you could do with such a flexible customer communication platform combined with the impressive analytical power of our Gong integration
Click Here to Send Your Request

L'articolo Gong proviene da Wildix.

]]> Callbix https://www.wildix.com/fr/integrations/callbix/ Wed, 24 Jul 2024 08:00:01 +0000 https://www.wildix.com/integrations/callbix/ About Callbix Callbix allows you to handle calls that you can’t answer because you’re busy or unavailable. Callbix sends a customizable landing page via SMS, branded with your logo, to collect the caller’s information and the reason for their call. Click Here to Send Your Request The phone assistant that manages calls and conversations even when you can’t […]

L'articolo Callbix proviene da Wildix.

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Intégrations

Callbix logo

About Callbix

Callbix allows you to handle calls that you can’t answer because you’re busy or unavailable. Callbix sends a customizable landing page via SMS, branded with your logo, to collect the caller’s information and the reason for their call.
Click Here to Send Your Request

The phone assistant that manages calls and conversations even when you can't

You will no longer experience work interruptions from untimely conversations that you are not prepared for, and you will enhance your relationship with customers while also gathering new business opportunities. If you are looking for a way to improve the customer contact experience, Callbix is the ideal solution for you.
Moreover, Callbix integrates with WhatsApp to send a more interactive and multimedia response instead of a simple SMS.

Features

  • Sends a customizable SMS or WhatsApp, when you can't answer a call
  • Suitable for those who want to manage their appointments better without wasting time

Requirements

  • Currently, Callbix is available only for Italian numbers
Documentation

What Callbix Is For

  • Callbix is designed for those who cannot answer all phone calls but still want to ensure effective customer service and not miss business opportunities.

Video

Click Here to Send Your Request

L'articolo Callbix proviene da Wildix.

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